11/15/2023 0 Comments Amdocs clarify crm wikiSupport larger number of unique records per database table. New technical features were introduced to enhance performance, sizing etc. The underlying data model has been significantly enhanced, both for the underlying technology and the provided functionality. How much has the underlying data model changed from Clarify 11.x to AmdocsCRM 8.x Migrate your customized UI and logic (code) from ClearBasic to Java (server side (full details are provided with each AmdocsCRM release notes which specify theģ. Migrate (upgrade) your database scheme (data model) from Clarify 11.5 toĪmdocsCRM 7.5 via Clarify 12.5, AmdocsCRM 13.1 and AmdocsCRM 7.1 (AmdocsCRM 7.x) or to Oracle 11 (AmdocsCRM 8.x).Ģ. Upgrade your existing database software from Oracle 8.X to Oracle 10gR2 10.2.0.3 In other words in order to upgrade from Clarify 11.5 to AmdocsCRM 7.x or 8.x you need to:ġ. Note that between releases 11.x and 13.1 there were several releases, the most significant one was Clarif圜RM 12.5.ĭoes Amdocs provide a good packaged upgrade path/solution to move to newer versions? This requires updating your customized UI from VB to Smart Client SWING,Īnd updating logic from ClearBasic to Java server side and client side.įor further information please contact me as per bellow address.ĪmdocsCRM 6.0 is the same release as Clarif圜RM 13.1 (not Clarify 11.x). Migrating your application logic from Classic client to Smart client. (for example moving from ClearCallCenter or ClearSupport modules to the newerĢ. This might require possible changes in your data model Upgrading your current database to Oracle 10gR2 10.2.0.3 (AmdocsCRM 7.5) or Smart: Windows Pro XP SP2 & Vista Business Editionįor this upgrade you need to consider the following:ġ. Thin: Windows Pro XP SP2 & Vista Business Edition WebSphere 6.1.0.9 with IBM 32-bit SDK, Java 2 TechnologyĬlient Classic: Windows Pro XP SP2 & Vista Business Edition WebSphere 6.1.0.9 with IBM 32-bit SDK for Solaris, Java 2 IBM: WebLogic 9.2 MP3 with IBM SDK 5.0 SR5a 32-bit JavaTM. HP: WebLogic 9.2 MP1 with HPUX SDK 5.0.08 (32-bit) with Java HotSpotTM Client and Server VMs (32-bit) WebLogic 9.2 MP1 &JVM/SDK Solaris: WebLogic 9.2 MP1 with Sun Java 2 SDK 5.0 update 12 This architecture separates the application logic between a server side code (implemented as Java Beans) and client side, implemented as JSP / JavaScript for thin client, and as Java / SWING code for smart client. Thin client and Smart Client use Java J2EE architecture. In both cases, all logic is performed mostly on the client using a Visual Basic 5.0 dialect named ClearBasic. Note that since version 11.5 the Classic client releases have not added new functionality provided in both Thin and Smart Clients.įor example, the Customer Interaction Manager (CIM) module (call center agents main screens) is not provided out of the box classic client.Īrchitecturally, Classic client is a fat client which connects either directly to the database (2 tier) or use Tuxedo as an intermediate layer (3 Tier). The following versions are currently available:ĪmdocsCRM 7.5.2 Supported clients: Classic (thick), Thin (Web) and Smart Client (JNLP)ĪmdocsCRM 8.0 Supported clients: Classic (thick), Thin (Web) and Smart Client (JNLP). However, the first fully matured Smart Client was released on release 7.5 (Italy). (that means both Clarify version 13.1 and AmdocsCRM 6.0 refer to the same release).ĪmdocsCRM 6.0 (Clarify 13.1) was the last version to introduce new functionality for Thin (Web) client).ĪmdocsCRM 7.1 was the first release that offered Smart Client (Java based client). The following version 11.5, the following versions were introduced:Ĭlarif圜RM 12.1, Clarif圜RM 12.5 Clarif圜RM 13.1.Īs of Clarif圜RM 13.1, Amdocs changed its name and number to AmdocsCRM 6.0. New versions available (details on new versions of thick, thin and smart clients)
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |